AirPods Not Charging in the Case? Fix It

This guide covers earbuds that do not gain charge while in the case. If the case itself will not charge, use the separate case-charging guide.

Identify which part is failing

Open the case near a paired iPhone or iPad and check the left AirPod, right AirPod, and case levels. If both earbuds remain low, the case may need charging. If only one fails, focus on its seating and contact rather than the case cable.

Try these checks in order

1. Connect the case to a known-working power source and leave it charging. The case can be charged with or without the AirPods inside.
2. Remove each AirPod and place it back in its matching well. Check that it sits fully and the case lid closes normally.
3. Wait about 30 seconds, open the case near the iPhone or iPad, and compare the left and right battery readings.
4. If one side remains low, inspect the earbud and case well for visible debris or damage. Do not press hard or scrape the charging contacts.
5. Clean the case using Apple's steps and let it dry before charging. Repeat the same short charge test.

If the charge level still does not change

Put both earbuds in the case and confirm that the case has power. Restart or reset the AirPods only after the seating, charge, and cleaning checks; reset steps differ for older button cases and newer cases that use taps on the front.

Separate a charging issue from a sound issue

If the battery percentage rises but one AirPod remains silent, follow the one-sided audio checks instead. A fully charged AirPod can still have a sound, microphone, or connection problem.

When to contact Apple

Contact Apple if the same AirPod still does not gain charge in a powered, clean case after the model-specific reset, or if the case contact is bent or damaged. Stop charging if the case becomes unusually hot or shows physical damage.