AndroidAndroid LaunchersAndroid CustomizationWindows 11iPhone & AirPodsChromeConnectivityBattery & PerformancePDF & ReadingPDF ToolsStorage & CloudAudio, Privacy & Comfort
Chrome · Techresque guide

Chrome Notifications Not Working? Fix Them

Test the site in a regular Chrome window and confirm you are signed in to the intended account. Chrome does not deliver website notifications in Incognito.

Chrome Notifications Not Working? Fix Them — Techresque visual guide
QUICK ANSWER

Check the permission for the exact website in Chrome, then check whether the operating system allows Chrome to show notifications. These are separate controls. Send a new test alert from the site after each change; an old or queued notification is not a reliable test.

Chrome website permissions and Windows, macOS, or Android notification settings are separate. Menu labels vary by platform and version.

Start with the website that should notify you

Test the site in a regular Chrome window and confirm you are signed in to the intended account. Chrome does not deliver website notifications in Incognito. Also check that the site itself has alerts enabled; a browser permission cannot make a service send an alert it never generated.

Allow that site's notifications in Chrome

  1. On a computer: open the affected site, select the site-information icon beside the address, and check Notifications. If it is blocked, allow it. You can also review Chrome Settings > Privacy and security > Site settings > Notifications and check both the allowed and blocked lists.
  2. On Android: open the site in Chrome, tap Page info beside the address bar, then Permissions > Notifications and allow the site. Chrome's Settings > Site settings > Notifications shows the broader site controls.
  3. Check whether Chrome removed an unused permission. Chrome may remove notification access for sites you have not visited recently. Reopen the site and grant permission again if Chrome reports that it was removed.
  4. Send a fresh test alert. Use the site's own test or trigger a new event. Keep the affected tab in normal browsing mode while you test.
Instruction map for Chrome Notifications Not Working? Fix Them: 4 numbered actions, with menu paths where the guide names them.
A visual overview of the steps on this page. This is an illustrated guide map, not a device screenshot.
Android 14 emulator system notification settings, showing device-level alert controls
Android 14 emulator screen. This is the device-level notification control; a website must also be allowed inside Chrome.
Advertisement

Check the device or computer's notification controls

Even when the site is allowed in Chrome, the operating system can silence Chrome or hide its banners. On Android, search Settings for App notifications, open Chrome, and check its notification categories. On Windows or macOS, open the system notification settings and make sure Chrome alerts are allowed; also check Do Not Disturb or Focus. Names and locations depend on the operating-system version.

Use the result to narrow it down

Advertisement

Retest without changing unrelated settings

After changing one control, trigger one new alert from the same site and check both the Chrome permission and the operating-system notification history. Do not clear all browser data or reset Chrome until you know whether only one site or every site is affected.

When to ask the site for help

If Chrome and the operating system both allow notifications but that site's new alerts still do not arrive, check the service's status and account preferences or contact its support team. Include the operating system, Chrome version, affected site, and time of a fresh test, but leave out private message text and account tokens.

Frequently asked questions

Why does Chrome show notifications for some sites but not one specific site?

Site permissions are independent. Check that site's entry in Chrome's allowed and blocked lists, then confirm alerts are enabled in the site's own account settings.

Can Incognito receive website notifications?

No. Chrome says website notifications are not delivered while browsing privately. Retest in a regular Chrome window.

Why did a site permission disappear?

Chrome may remove notification permission from sites you have not visited for a while. Reopen the site, review the permission notice, and allow it again if you still want alerts.

Official sources and further reading

Chrome site permissions, operating-system notifications, and the site’s own alert settings must all allow the notification. Platform menus can differ.

Advertisement